Delete Your Account

How to request deletion of your Rouvant account and the personal data associated with it.

You have the right to request deletion of your Rouvant account and the personal data associated with it. This page explains how to submit a request, what data is removed, and what we may be required to retain.

Rouvant accounts are provisioned by your organization (your employer). Because your account and much of your work-related data are managed by your organization, some requests may need to be coordinated with your organization's administrator. We will help guide you through the process.

To request deletion of your account and associated data, contact us using either method below:

• Email [email protected] from the email address associated with your account, with the subject line "Account Deletion Request."
• Include your full name and the organization you work with so we can locate and verify your account.

To protect your data, we verify the identity of the requester before processing any deletion. We may ask you to confirm the request from your registered email address or verify additional details.

When your deletion request is approved and processed, we delete the personal data we hold about you, including:

• Your account profile and sign-in credentials.
• Your contact information (name, email address, phone number).
• Your availability, time-off requests, and personal preferences.
• Device push-notification tokens linked to your account.

Some records may be retained after account deletion where we have a legal, regulatory, or legitimate business obligation to keep them. This can include:

• Time-clock, timesheet, and payroll records that your organization is legally required to retain for employment, tax, or wage-and-hour compliance.
• Records needed to resolve disputes, prevent fraud, or enforce our agreements.
• Data that has been aggregated or anonymized so that it can no longer be linked back to you as an individual.

Retained records are kept only as long as required and are then deleted or anonymized in accordance with our Privacy Policy.

We acknowledge deletion requests within a few business days and complete verified requests within 30 days, unless a longer period is required by law. If retention obligations apply to any of your data, we will let you know what is being kept and why.