Privacy Policy

This Privacy Policy explains how Rouvant collects, uses, and protects information when you use rouvant.com and related web or mobile services.

Rouvant ("Rouvant", "we", "our", or "us") provides software tools for operational management, workforce coordination, and related workflows. This Privacy Policy describes the types of information we collect, how we use it, and the choices available to our customers and end users.

This policy applies to information collected through rouvant.com, our web applications, mobile applications, and related support or account services.

Depending on the services used, we may collect:

• Account and profile details such as names, email addresses, and phone numbers.
• Employee records provided by organizations using the platform.
• Training completion data and training status history.
• Schedules, assignments, and time clock entries.
• Organization and location data used to configure teams and operations.
• Device and technical information such as browser type, app version, and diagnostic metadata.
• Push notification tokens for delivering alerts and operational updates.

As Rouvant expands, future modules may support inventory workflows, messaging, reporting, and operational analytics. Data collected for those modules will be used in line with this policy and applicable customer settings.

We use information for legitimate business and service-delivery purposes, including to:

• Provide, operate, and maintain platform functionality.
• Authenticate users and secure access to organization data.
• Support scheduling, training, and time clock workflows.
• Send service messages, operational alerts, and requested notifications.
• Monitor reliability, troubleshoot issues, and improve performance.
• Develop and improve current and future modules.
• Comply with legal obligations and enforce our terms.

Rouvant is often used by organizations to manage their workforce operations. In these cases, organizations control the employee and location data they submit to the platform, including role assignments, schedules, and training records.

Organizations are responsible for configuring account permissions, determining which data fields they collect, and managing internal policies for workforce data usage.

Our mobile experience may request certain device permissions to support operational functionality. These permissions are optional where possible and are used only for relevant features enabled by an organization.

• Notifications: Used to deliver schedule updates, reminders, and operational alerts.
• Location access: Used for location-aware workflows such as clock-in verification when enabled by an organization.
• Camera/photo uploads (future functionality): May be used for workflow evidence, profile images, or issue documentation.
• Device storage: Used to cache data, store app settings, and support uploads or offline workflows.

Rouvant supports clock-in and clock-out tracking. Organizations may enable additional verification controls, including location checks at the time of entry.

Time clock settings are organization-controlled. Some organizations may allow shared device or kiosk mode, while others may require individual sign-in and device-specific rules. We process time and location data as needed to operate the configured attendance workflows.

We may send in-app, email, or push notifications related to account activity, schedule changes, training reminders, system announcements, and operational events.

Message preferences can be managed through account settings where available, and organizations may also control certain notification policies for their teams.

We do not sell personal information. We may share information in limited scenarios, including:

• With the organization that manages your user account.
• With service providers that support hosting, analytics, support, and infrastructure operations.
• When required by law, regulation, legal process, or enforceable governmental request.
• To protect rights, safety, security, and platform integrity.
• As part of a merger, acquisition, financing, or similar business transaction.

We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type, customer configuration, and regulatory requirements.

Organizations may request deletion of certain records subject to contractual, legal, and operational limitations.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. These measures include encryption in transit, restricted access controls, and monitoring practices appropriate to the nature of the service.

Rouvant relies on third-party infrastructure providers for parts of our platform. No system can be guaranteed to be completely secure, but we work continuously to reduce risk and improve protections.

Depending on your location and applicable law, you may have rights regarding your personal information, including access, correction, deletion, or objection to certain processing.

If you use Rouvant through an employer or organization, requests about employee records may need to be directed to that organization first, as they control most workplace data.

We may use cookies and similar technologies to maintain sessions, remember preferences, understand usage patterns, and improve performance.

Analytics tools may collect aggregated technical data such as page views, feature usage, and device metadata. You can manage cookie settings through your browser controls, though some features may not function as intended if disabled.

We may use third-party providers to support service operation and delivery. Depending on product features, these providers may include cloud hosting providers, analytics providers, push notification services, and authentication providers.

Third-party services operate under their own terms and privacy practices. We evaluate providers for operational fit and security posture, and we contractually limit their use of data where appropriate.

Rouvant is intended for business and workforce use and is not directed to children. We do not knowingly collect personal information from children under 13 (or the equivalent age threshold in relevant jurisdictions).

If you believe a child has provided personal information through our services, contact us and we will review and address the report.

Rouvant may process information in countries other than where you are located. When cross-border transfers apply, we use appropriate safeguards consistent with applicable legal requirements.

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or operational updates. When changes are material, we will update the effective date and may provide additional notice through the platform or other communication channels.

If you have questions about this Privacy Policy or our data practices, contact us at[email protected].